Career Opportunities

Helping Children andAdolescents Build the Skills They Need to Succeed at Home, in School, and inthe Community

Providing individualized, community-based skill-buildingservices that empower children and adolescents to strengthen social, emotional,behavioral, and independent living skills across home, school, and communitysettings.

Location: Nantucket, Massachusetts
Position Type: Full-Time or Part-Time
Reports To: Director of Clinical Operations

Compensation

$28.00–$34.00 per hour, commensurate with experience,education, and qualifications.

Additional compensation may be available for candidateswith demonstrated bilingual or multilingual proficiency in languages thatsupport the needs of our community. Qualified candidates may be eligible for abilingual pay differential based on organizational need and successful languageproficiency assessment.

About Fairwinds

Fairwinds is Nantucket's Community Behavioral Health Center(CBHC), providing comprehensive, evidence-based behavioral healthcare acrossthe lifespan. Our multidisciplinary team is committed to expanding access tohigh-quality behavioral healthcare while strengthening children, families, andour island community.

As a Therapeutic Mentor, you will play an essential role inhelping youth build the practical skills, confidence, and resilience needed tosucceed in everyday life, where meaningful change and where life happens—inhomes, schools, and communities.

Position Summary

The Therapeutic Mentor (TM) provides one-to-one,strengths-based support to children and adolescents under the age of 21 withsignificant behavioral, emotional, or mental health needs. Working under theguidance of the youth's clinical treatment team, Therapeutic Mentors help youngpeople develop age-appropriate skills that improve functioning across home,school, and community settings.

This is a highly relationship-centered position focused oncoaching—not therapy. Therapeutic Mentors assist youth in developing social,communication, emotional regulation, organizational, problem-solving, andindependent living skills through structured interventions in naturalenvironments.

This position is ideal for individuals passionate aboutworking directly with children and families while making a tangible differencein their daily lives.

PrimaryResponsibilities

• Provide individualized Therapeutic Mentoring services consistent with CBHI regulations.
• Deliver skill-building interventions within the youth's home, school, community, or other natural settings.
• Teach and reinforce social skills, communication skills, emotional regulation, conflict resolution, problem-solving, decision-making, and independent living skills.
• Assist youth in increasing positive peer interactions and participation in community activities.
• Help youth generalize skills learned in therapy into everyday situations.
• Collaborate closely with outpatient therapists, In-Home Therapy (IHT) clinicians, Intensive Care Coordinators (ICC), schools, medical providers, families, and other community partners.
• Participate in treatment planning and multidisciplinary team meetings.
• Maintain professional boundaries while developing supportive therapeutic relationships.
• Complete timely, accurate, and audit-ready documentation in accordance with agency policy, CBHI standards, and CBHC requirements.
• Maintain productivity expectations while providing high-quality, person-centered care.
• Utilize trauma-informed, culturally responsive, and strengths-based approaches in all interactions.
• Participate in supervision, staff meetings, trainings, and ongoing professional development.

Required Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in psychology, social work, counseling, education, human services, or a related field preferred.
• Minimum one year of experience working with children, adolescents, or families strongly preferred.
• Demonstrated ability to establish positive, professional relationships with youth and families.
• Excellent communication, organizational, and interpersonal skills.
• Ability to work independently while collaborating effectively within an interdisciplinary team.
• Valid driver's license and reliable transportation (or ability to travel throughout Nantucket as required).
• Successful completion of required background checks.

PreferredQualifications

• Experience working within CBHI, community behavioral health, schools, youth development, mentoring, or family support programs.
• Experience supporting youth with:
   
  • Anxiety
   
  • Depression
   
  • ADHD
   
  • Autism Spectrum Disorder
   
  • Trauma
   
  • Behavioral challenges
   
  • Emotional dysregulation
 
• Familiarity with trauma-informed care and strengths-based practice.
• Experience collaborating with schools, families, and community providers.

Core Competencies

We're looking for professionals who demonstrate:

• Compassion and empathy
• Strong interpersonal skills
• Patience and flexibility
• Creativity in engaging youth
• Excellent time management
• Professional judgment
• Reliability and accountability
• Cultural humility
• Commitment to person-centered     care
• Ability to motivate and inspire children and adolescents

Why Join Fairwinds?

At Fairwinds, you'll become part of a collaborative teamcommitted to improving behavioral health outcomes for Nantucket's children andfamilies. We invest in our employees through ongoing professional development,supportive supervision, and opportunities for career advancement.

We offer:

• Competitive compensation
• Comprehensive benefits package (benefits based on eligibility)
• Paid Time Off (PTO, based on eligibility)
• Paid holidays (based on eligibility)
• Health, dental, and vision insurance (based on eligibility)
• Retirement savings plan (based on eligibility)
• Professional development and training opportunities
• Clinical consultation and supportive supervision
• Collaborative interdisciplinary team environment
• Meaningful opportunities to improve the lives of children and families within our island community

Fairwinds is an EqualOpportunity Employer

Fairwinds is committed to building a diverse, inclusive,and equitable workplace where every employee feels valued and respected. Wewelcome applicants of all backgrounds and experiences and are dedicated tofostering an environment that reflects the communities we serve.

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For more information, please forward contact information, cover letter, and resume to info@fairwindscenter.org

Community SupportPerson (CSP) – Nantucket’s CBHC

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Community-Based AdultBehavioral Health Support Services

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Helping adults with behavioral health challenges build stability, independence, and meaningful lives in their communities.

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Help People Thrive in Their Everyday Lives

Whether you're an experienced Community Support Person or someone passionate about helping adults achieve greater independence and recovery, this is an opportunity to make a meaningful difference every day.

We're seeking compassionate, dependable, and community-minded professionals to join our Community Support Program (CSP) team. CSP staff work directly with adults living with serious mental illness and other behavioral health challenges, helping them develop the skills, confidence, and community connections needed to live healthy, productive, and fulfilling lives.

As part of Fairwinds you'll work alongside mental health clinicians,medication management providers, peer coaches and mentors, and communitypartners to provide individualized, client-centered support where it mattersmost—in the community.

Position Summary

The Community Support Person (CSP) provides individualized,community-based skill-building and supportive services to adults receivingCommunity Support Program services.

Working under the supervision of licensed clinical staff,the CSP assists individuals in developing daily living skills, accessingcommunity resources, improving wellness, maintaining basic needs stability,increasing independence, and achieving their personal autonomy goals.

Services are delivered in homes, community settings, andother natural environments consistent with Massachusetts CBHC standards andperson-centered independence planning.

What You'll Do

As a Community Support Person, you will:

• Build supportive, strengths-based relationships with individuals receiving services.
• Assist clients in achieving individualized wellness goals.
• Help individuals develop independent living skills, including organization, budgeting, transportation, and daily routines.
• Support medication adherence and appointment follow-through (without administering medications).
• Assist individuals in accessing basic needs, employment, education, vocational, and community resources.
• Accompany clients to appointments and community activities as appropriate.
• Promote social connection and community integration.
• Provide coaching in communication, problem-solving, coping, and self-advocacy skills.
• Observe and communicate changes in functioning to the clinical team.
• Participate in interdisciplinary treatment team meetings.
• Complete timely and accurate documentation.
• Follow agency policies, CBHC standards, and independence-oriented best practices.

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Qualifications

Required

• High school diploma or GED required.
• Associate's degree or Bachelor's degree in Human Services, Psychology, Social Work, Counseling,     Rehabilitation, or a related field preferred.
• Relevant lived experience, human services experience, or equivalent experience working with adults is     strongly valued.
• Valid driver's license and reliable transportation.
• Ability to travel throughout the community.
• Strong communication, interpersonal, and organizational skills.
• Ability to work independently while functioning as part of a multidisciplinary team.

Preferred

• Experience working with adults experiencing serious mental illness and/or co-occurring disorders.
• Knowledge of independence-oriented, trauma-informed, and person-centered care.
• Experience in community behavioral health, psychiatric rehabilitation, case management, or social services.
• Familiarity with community resources and service systems.
• Bilingual or multilingual candidates are strongly encouraged to apply.

We're Looking forSomeone Who Is

• Compassionate
• Patient
• Dependable
• Organized
• Resourceful
• Respectful and person-centered
• Comfortable working independently in community settings
• A strong communicator
• Passionate about helping individuals build meaningful, independent lives

Why Join Fairwinds?

When you join our team, you'll become part of anorganization committed to providing high-quality, compassionate behavioralhealthcare while investing in the growth and well-being of our employees.

We offer

• Supportive supervision and mentorship
• Comprehensive onboarding and ongoing training
• Opportunities for career growth within behavioral health
• A collaborative interdisciplinary team environment
• Meaningful work that positively impacts the Nantucket community
• A workplace culture built on respect, teamwork, and innovation

Whether you're beginning a career in behavioral health orbringing years of experience, this is an opportunity to make a lastingdifference in the lives of adults living with behavioral health challenges.

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Compensation & Benefits

Hourly Rate: $28.00–$36.00 per hour, depending onexperience, education, and relevant qualifications.

Additional compensation may be available for bilingualand multilingual staff, particularly those fluent in Spanish or Portuguese,to better serve our diverse island community.

Eligible employees may receive:

• Medical, dental, and vision insurance
• Generous Paid Time Off
• Paid holidays
• Retirement plan with employer contribution
• Professional development and training opportunities

Schedule

• Full-Time
• Monday–Friday
• Some weekend and evening hours based on client needs
• Flexible scheduling based on client needs
• Community-based with administrative time for documentation

Equal OpportunityEmployer

Fairwinds is proud to be an Equal Opportunity Employercommitted to fostering a diverse, inclusive, and welcoming workplace. Wecelebrate diversity and are committed to creating an environment where everyemployee—and every person we serve—is treated with dignity, respect, andcompassion.

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For more information, please forward contact information, cover letter, and resume to info@fairwindscenter.org

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Front Desk Administrator (Part-Time, Year-Round | 15 Hours/Week)

Pay: $25.00 per hour

Job description:

Fairwinds – Nantucket’s Behavioral Health Center is seeking a dedicated and organized Front Desk Administrator to join our team. This part-time, year-round position offers an opportunity to contribute to vital Behavioral Health Services on Nantucket. This position will start at per diem $25/hr. The role involves providing front desk support, maintaining a welcoming environment, and facilitating client interactions while ensuring exceptional customer service.

Key Responsibilities

• Answer incoming phone calls and respond to text messages in a timely and professional manner.

• Welcome clients and check them in and out for appointments.

• Schedule, reschedule, and confirm client appointments.

• Process client payments accurately.

• Scan, upload, and maintain electronic documents and records.

• Assist prospective clients with the enrollment and intake process.

• Maintain a clean, organized, and welcoming reception and waiting area.

• Protect client privacy by maintaining strict confidentiality and handling sensitive information appropriately.

• Perform other administrative duties and special projects as assigned.

Key Competencies

• Excellent verbal and written communication skills with the ability to interact professionally and compassionately with clients, families, and colleagues from diverse backgrounds.

• Strong organizational, time management, and multitasking skills, with the ability to prioritize competing responsibilities.

• Ability to manage tasks independently, exercise sound judgment, and work in a self-sufficient manner.

• High attention to detail and accuracy.

• Proficiency with computers and common office software; experience with electronic health records (EHR) systems is a plus.

• Ability to provide exceptional customer service in a fast-paced environment.

• Understanding of, or willingness to learn, HIPAA regulations and best practices related to patient privacy and confidentiality.

• Ability to maintain professionalism, discretion, and confidentiality at all times.

Qualifications

• High school diploma or equivalent required; additional administrative or healthcare-related education is a plus.

• Previous experience in a front desk, administrative, medical office, or customer service role preferred.

• Strong interpersonal, organizational, and communication skills.

• Preferred knowledge of HIPAA regulations and experience handling confidential client information.

• Demonstrated ability to multitask, prioritize workload, and work independently with minimal supervision.

• Fluency in Spanish and/or Portuguese is a plus.

• Must be available to work evenings and weekends.

For more information, please forward contact information, cover letter, and resume to jyancy@fairwindscenter.org